Barnett M. The Oxford Handbook of Corporate Reputation 2012
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Barnett M. The Oxford Handbook of Corporate Reputation 2012
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What does it mean to have a "good" or "bad" reputation? How does it create or destroy value, or shape chances to pursue particular opportunities? Where do reputations come from? How do we measure them? How do we build and manage them?
Over the last twenty years the answers to these questions have become increasingly important--and increasingly problematic--for scholars and practitioners seeking to understand the creation, management, and role of reputation in corporate life. This Handbook intends to bring definitional clarity to these issues, giving an account of extant research and theory and offering guidance about where scholarship on corporate reputation might most profitably head. Eminent scholars from a variety of disciplines, such as management, sociology, economics, finance, history, marketing, and psychology, have contributed chapters to provide state of the art definitions of corporate reputation; differentiate reputation from other constructs and intangible assets; offer guidance on measuring reputation; consider the role of reputation as a corporate asset and how a variety of factors, including stage of life, nation of origin, and the stakeholders considered affect its ability to create value; and explore corporate reputation's role more broadly as a regulatory mechanism. Finally, they also discuss how to manage and grow reputations, as well as repair them when they are damaged.
In discussing these issues this Handbook aims to move the field of corporate reputation research forward by demonstrating where the field is now, addressing some of the perpetual problems of definition and differentiation, and suggesting future research directions.
Charting the Landscape of Corporate Reputation Research / Michael L. Barnett & Timothy G. Pollock
Show Me the Money: A Multidimensional Perspective on Reputation as an Intangible Asset / Violina P. Rindova & Luis L. Martins
Keeping Score: The Challenges of Measuring Corporate Reputation / Grahame R. Dowling & Naomi A. Gardberg
What Does it Mean to be Green? The Emergence of New Criteria for Assessing Corporate Reputation / Mark Thomas Kennedy, Jay Inghwee Chok, & Jingfang Liu
The Building Blocks of Corporate Reputation: Definitions, Antecedents, Consequences / Charles J. Fombrun
A Survey of the Economic Theory of Reputation: Its Logic and Limits / Thomas Noe
Meeting Expectations: A Role-Theoretic Perspective on Reputation / Michael Jensen, Heeyon Kim, & Bo Kyung Kim
It Ain’t What You Do, It’s Who You Do It With: Distinguishing Reputation and Status / David N. Barron & Meredith Rolfe
An Identity-Based View of Reputation, Image, and Legitimacy: Clarifications and Distinctions among Related Constructs / Peter O. Foreman, David A. Whetten, & Alison Mackey
On Being Bad: Why Stigma is not the Same as a Bad Reputation / Yuri Mishina & Cynthia E. Devers
Untangling Executive Reputation and Corporate Reputation: Who Made Who? / Scott D. Graffin, Michael D. Pfarrer, & Michael W. Hill
Waving the Flag: The Influence of Country of Origin on Corporate Reputation / William Newburry
Corporate Reputation and Regulation in Historical Perspective / Christopher McKenna & Rowena Olegario
Industry Self-Regulation as a Solution to the Reputation Commons Problem: The Case of the New York Clearing House Association / Lori Qingyuan Yue & Paul Ingram
How Regulatory Institutions Influence Corporate Reputations: A Cross-Country Comparative Approach / Stephen Brammer & Gregory Jackson
How Reputation Regulates Regulators: Illustrations from the Regulation of Retail Finance / Sharon Gilad & Tamar Yogev
A Labor of Love? Understanding the Influence of Corporate Reputation in the Labor Market / William S. Harvey & Timothy Morris
Does Reputation Work to Discipline Corporate Misconduct? / Jonathan M. Karpoff
From the Ground Up: Building Young Firms’ Reputations / Antoaneta Petkova
Strategic Disclosure: Strategy as a Form of Reputation Management / Richard Whittington & Basak Yakis-Douglas
Managing Corporate Reputation through Corporate Branding / Majken Schultz, Mary Jo Hatch, & Nick Adams
After the Collapse: A Behavioral Theory of Reputation Repair / Mooweon Rhee & Tohyun Kim
A Framework for Reputation Management over the Course of Evolving Controversies / Kimberly D. Elsbach
Index