Sarferaz S. Embedding Artificial Intelligence into ERP Software...2024

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Sarferaz S. Embedding Artificial Intelligence into ERP Software...2024

Textbook in PDF format This book explains how to embed Artificial Intelligence (AI) in digitized business processes of ERP software by solving the two related substantial challenges: how can Artificial Intelligence be systematically integrated into ERP business processes for ease of consumption, and how can Artificial Intelligence be made enterprise-ready by covering ERP qualities like compliance, lifecycle management, extensibility, or scalability? As a general introduction, the first part of this book takes the reader through a historical journey towards intelligent ERP systems. In addition, reference processes and a reference architecture for ERP systems are proposed which build the foundation for the suggested subsequent solution concept, including a method for operationalizing intelligence for ERP business processes. Subsequently, in the second part detailed concepts of embedding Artificial Intelligence into ERP software are proposed. In this context the suggested solution architecture is depicted, and specific topics are resolved like data integration, model validation, explainability, data protection and privacy, model degradation and performance. In the last part an implementation framework is suggested which enables the previously introduced concepts and harmonizes the development and operations of Artificial Intelligence ERP applications. This part concludes with case studies considering Artificial Intelligence scenarios of SAP S/4HANA in the areas of logistics, finance and sales which apply the defined solution approach and shows its real-world feasibility. In the context of ERP systems, Artificial Intelligence is utilized to imbue business processes with intelligence, increasing the automation and optimization levels. Data Science techniques are applied for this purpose. Data Science’s objectives can be distilled into two main points: solving a specific problem and deriving insights from a dataset, with the latter serving as a means to achieve the former. As the volume of data generated and stored grows exponentially, leveraging data to resolve problem statements becomes increasingly appealing, offering more opportunities for Data Science to provide solutions. Methodology Part I ERP Fundamentals Intelligent ERP ERP Reference Processes ERP Reference Architecture ERP Reference Artificial Intelligence Technology Part II Concepts for Embedding Artifcial Intelligence Business Requirements and Application Patterns Solution Architecture Life Cycle Management Data Integration Data Protection and Data Privacy Configuration Extensibility Model Degradation Explanation of Results Workload Management and Performance Legal Auditing. Model Validation Interface Design Embedding Generative AI Part III Implementation Framework and Case Studies Implementation Framework Sales and Research Sourcing and Procurement Inventory and Supply Chain Finance Epilogue: Ethical Considerations