Halpin J. Zero Defects. A New Dimension in Quality Assurance 1966
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Halpin J. Zero Defects. A New Dimension in Quality Assurance 1966
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Textbook in PDF format
Guidebook on employees Motivation for quality control for scientific management, as reflected in the zero defects programme - examines the basic principles and techniques and covers psychological aspects and administrative aspects, control of performance records, the role of management, teaching methods, operational research, etc., and includes the results obtained in the USA industries